Your information
Privacy policy
This notice explains how AquaSafe Fire Sprinkler Systems uses personal information provided through this website.
Last updated: 30 August 2026
Who we are
AquaSafe Fire Sprinkler Systems is responsible for the personal information described in this notice.
You can contact us at:
4 Llys Sychant, Conwy, North Wales, LL32 8RB
Email: aquasafecj@gmail.com
Telephone: 07887 515 639
Information we collect
When you contact us through the website, by email or by telephone, we may collect your name, telephone number, email address and the information you provide about your enquiry.
Our website hosting and security providers may also process limited technical information, such as an IP address, browser information and security-check results, to operate the website and protect the contact form from misuse.
Why we use your information
We use your information to:
- respond to your enquiry;
- prepare or discuss a quotation;
- provide services you ask us to provide;
- maintain appropriate business and financial records; and
- protect the website and contact form from spam or misuse.
Our lawful basis
We process enquiry information because it is necessary to take steps at your request before entering into a contract, or to perform a contract with you. We may also process information where it is necessary for our legitimate interests in responding to customers, operating our business, keeping appropriate records and protecting the website, provided those interests are not overridden by your rights.
Who receives your information
Your information may be processed by service providers that help us operate the website, protect the form and deliver messages to our Gmail inbox. These providers act on our instructions or under their own applicable service terms. We may also disclose information where required by law or where reasonably necessary to establish, exercise or defend legal claims.
Some technology providers may process information outside the United Kingdom. Where this happens, we use providers that apply recognised legal safeguards for international transfers.
How long we keep it
We keep personal information only for as long as reasonably necessary to respond to your enquiry, provide requested services, maintain appropriate business records and meet legal obligations. We review the information we hold and delete it when it is no longer needed.
Your rights
Depending on the circumstances, you may have rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, transfer of information, or to object to certain processing.
To exercise a data protection right, contact us using the details above. We may need to ask for information to confirm your identity.
Complaints
Please contact us first if you have a concern so that we can try to resolve it. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint/ or by calling 0303 123 1113.
Cookies and analytics
We do not currently use advertising cookies or website analytics. Essential security technology may be used to protect the contact form. If the website’s use of cookies or analytics changes, this notice will be updated and any required choices will be provided.
Changes to this notice
We may update this notice when the website, our services or legal requirements change. The latest version will always appear on this page.